PRIVACY POLICY

Last Updated: November 19, 2025

At Trueheart (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, interact with our content, or engage with us.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly
We may collect personal information you voluntarily share with us, including:

  • Name
  • Email address
  • Company name
  • Message content submitted through contact forms
  • Details provided when requesting information about our services

b. Information Collected Automatically
When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Cookies and tracking technologies

c. Information From LinkedIn or Other Platforms
If you engage with us through LinkedIn or click through to our site from a LinkedIn ad or post, we may receive analytics data such as:

  • Ad performance metrics
  • Demographic insights (non-identifiable)
  • Traffic behavior
  • Conversion tracking data

We do not receive your private LinkedIn account information.

2. How We Use Your Information

We use your information to:

  • Provide information about our marketing and PR services
  • Respond to inquiries and communication requests
  • Deliver personalized content and recommendations
  • Improve website functionality and user experience
  • Analyze marketing performance (including LinkedIn Ads)
  • Send updates, newsletters, and promotional messages (only if you opt in)
  • Comply with legal obligations

We do not sell or trade your personal information.

3. Google Analytics

We use Google Analytics to understand how visitors use our website and to improve performance, content, and user experience. Google Analytics collects information such as:

  • Pages visited and time spent on each page
  • Location data (city-level only)
  • Device type, browser, and operating system
  • Traffic sources (e.g., LinkedIn, Google Search, direct visits)
  • Interactions with content (clicks, scrolls, conversions)

Google Analytics uses cookies and similar technologies to track this data. All information is aggregated and does not personally identify you.

Google may process this data on servers located in the United States or other countries. You can learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites

Opt-Out Option:
You may opt out of Google Analytics tracking by installing the browser add-on:
https://tools.google.com/dlpage/gaoptout

4. Sharing Your Information

We may share your information with:

  • Trusted service providers who assist with hosting, email distribution, analytics, or customer support
  • Advertising partners (e.g., LinkedIn) for measuring ad performance
  • Legal authorities when required by law

All third parties are bound by confidentiality and data protection obligations.

5. Data Storage & Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While no method of transmission is completely secure, we follow industry best practices to safeguard your information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of the data we hold about you
  • Withdraw consent (where applicable)

To make a request, contact us at: [insert email]

7. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar technologies — including LinkedIn Insight Tag and Google Analytics — to:

  • Understand site usage
  • Measure ad performance
  • Improve targeting and relevance
  • Enhance user experience

You may disable cookies through your browser settings, but this may affect website functionality.

8. Links to Third-Party Websites

Our website may contain links to external sites such as LinkedIn or partner websites. We are not responsible for the privacy practices of those platforms.

9. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date indicates the latest version. Continued use of our website constitutes acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Trueheart
Email: support@trueheart.com
Website: https://trueheart.com